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Salesforce Integration: Get a unified view across Sales and Service | Zendesk Product Spotlight

Give sales and support a shared, real-time view of the customer—right where they work. Zendesk’s Salesforce integration (now with Multi-Instance Support) lets you connect multiple Salesforce orgs to multiple Zendesk instances. Reps can view and act on support tickets without leaving Salesforce, and agents get instant access to Salesforce ...

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