What are Application tab templates in Microsoft Dynamics 365 Customer Service Omnichannel app ?
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YouTubePower Tech Speck (Girish Uppal)
What are Application tab templates in Microsoft Dynamics 365 Customer Service Omnichannel app ?
This video demonstrates Application Tab Templates, that lets you specify the type of applications that can be opened when agent starts a session. ️ Every user session has one application tab called as Anchor Tab ️ Anchor Tab can’t be closed or customised ️ Admin can create multiple application tab templates ️ Out of the box ...
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