Consumer Rescue - Fiascos and Fixes!
Sep 28, 2024 · Michelle Couch-Friedman. Consumer reporter and ombudsman. October 6, 2024. Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently discovered that his complaint about a port cancellation on an upcoming ...
Unhappy with your plan? Good news! It’s Medicare Enrollment time
1 day ago · October 16, 2024. If you’re unhappy with your Medicare coverage, October 15 to December 7 is your chance to make a change. It’s Medicare’s Annual Enrollment Period. Here’s what you need to know. Imagine how you would feel if you arrived for an appointment at your doctor’s office, only to learn that it no longer takes your medical ...
Ask our consumer advocacy team for help - Consumer Rescue
If you have a problem with a company and cannot resolve it on your own, you can ask our consumer advocacy team for help, and we’ll investigate. Our team’s mediation services are always free of charge. Dwayne and Michelle are seasoned consumer advocates who have resolved thousands of complaints since 2016. They are always here, ready to ...
About Consumer Rescue
Irene Rawlings is a senior editor for Consumer Rescue. She is an accomplished freelance journalist and writes for LM (Luxury Magazine), Saturday Evening Post, Art & Antiques, Hemispheres, AFAR online, National Geographic Traveler, WSJ, and O, the Oprah Magazine. Irene is the author of 4 books, including Sisters on the Fly about women, vintage ...
From despair to victory: How we recovered $93,500 in refunds for ...
Dec 31, 2023 · Consumer Rescue had a bonanza of refund wins for Vantage Travel customers as we sprinted to this year’s finish line. Since early November, our advocacy team has retrieved nearly $100,000 for victims of the Vantage Travel bankruptcy.
Zelle scams are on the rise. Could you fall for this one?
Jul 23, 2023 · Consumer reporter and ombudsman. July 23, 2023. All types of Zelle scams are reported to the Consumer Rescue advocacy team every week. Blindsided victims reach out to us, minutes too late – after they’ve sent their cash to cunning thieves through the instant money transfer app. And although Zelle scams are a common theme with consumers who ...
This is how to get a refund from a bankrupt airline
4 days ago · With the announcement, Eysie’s heart sank. She knew that the bankrupt airline would likely never refund her original ticket or the additional $1,103. “I’m a graduate student, so this additional expense is financially crippling,” Eysie lamented. “We were advised that Bank of America might help — but it turned me down.”.
Ultimate Guides for Consumers - Consumer Rescue
Jun 5, 2024 · Ultimate Guides for Consumers. Consumer Rescue publishes a variety of guides to help our readers navigate common situations. These guides are based on some of the most frequently asked questions our team receives and cover travel and non-travel-related topics.
News and Alerts - Consumer Rescue
Aug 19, 2024 · December 31, 2023 by Michelle Couch-Friedman. Consumer Rescue had a bonanza of wins for Vantage Travel customers as we sprinted to this year’s finish line. Since early November, our advocacy team has retrieved nearly $100,000 for victims of the Vantage Travel bankruptcy. Here’s some good consumer news to end 2023.
Michelle Couch-Friedman -- Consumer reporter and ombudsman
5 days ago · Michelle Couch-Friedman is the founder and CEO of Consumer Rescue. She's a dedicated investigative consumer reporter and caring advocate focusing heavily on travel-related issues and is the ombudsman columnist for The Points Guy. She also is a contributing author at Fodor's Travel. Her expert guidance has been cited in Consumer Reports, CNN, CNBC, The Wall Street Journal, Travel + Leisure ...