YouView Support
Welcome to YouView support. Find out how to set up and use YouView and browse popular topics to help you with all of your YouView products.
Solved: Amazon Prime App on TV - BT Community
Sep 22, 2024 · Re: Amazon Prime App on TV @adrianbryan That’s a DTR-T2100, the oldest and slowest BT YouView box, which will give the slowest and least satisfactory performance on the single …
EE TV/YOUVIEW box not connecting via WiFi - BT Community
Jan 9, 2025 · EE TV/YOUVIEW box not connecting via WiFi Looking for advice our youview box lost internet connection, we’ve spent the best part of 3 hours resetting the box and router multiple times …
Solved: Error code YVM302 - BT Community
Dec 14, 2024 · Currently have no TV channels just a message on screen saying problem with signal and error code YVM302. Does anyone know how to rectify this.
U TV app not loading on BT YouView box
Aug 7, 2025 · We have a BT YouView box. The U TV app (U&Drama etc) is not loading. Other apps (BBC iplayer, Netflix) are loading successfully. The internet connection is fine. We have tried a box …
EE TV & YouView - BT Community
Dec 15, 2025 · If you’re using EE TV on a YouView+ box, or on a EE branded set-top box like the TV Box Pro or Pro Mini, post your queries about setup, recordings, and TV On Demand here.
Solved: My BT TV Box has stopped working - BT Community
Jan 22, 2022 · Hi, My BT TV has been working for a couple of months all OK. However, now it has stopped working. The screen is largely the purple colour with slightly different smaller purple boxes …
Support for old BT TV YouView box to be withdrawn
Feb 12, 2024 · Re: Support for old BT TV YouView box to be withdrawn Ive just spent 3 weeks 18 hours of calls trying to get my package sorted as i had entertainment package. Finally got it partially sorted, …
Solved: You view stuck in wake-up loop - BT Community
Jul 28, 2023 · My you view box is stuck in the wake-up loop and bleeps when I turn it on any ideas on how to fix it or is it totally kaput?
Solved: You view box not working - BT Community
Aug 14, 2024 · Re: YouView box not working @Foxy31 Which model of YouView box is it? First, check that you haven’t simply filled up the hard disc; select My TV, and look at the % FREE in the bottom …