Discover unified Contact Center as a Service (CCaaS) capabilities including voice, digital, AI, journey analytics, customer engagement and workforce management in the comprehensive …

Genesys Cloud supports WebRTC, managed, unmanaged, and remote phones. Managed phones are configured through Genesys Cloud with default profiles. Unmanaged phones require …

With a cloud phone system, you can easily add phone systems to new branch offices, while taking advantage of features and capabilities as you need them – with minimal disruption.

Today’s cloud contact centers need a reliable, enterprise-ready telephony system. With Genesys, you’ll get the flexibility to easily connect your contact center with your existing communications …

Genesys is an AI-powered communication platform with customizable features for businesses of all sizes and scales. Genesys phone system equips employees with the end-to-end …

Business Phone System Reimagined From Only $99.95/month + Tax — No Contracts, No Hassle! Upgrade your communication with a reliable VoIP phone system built for your business.

Genesys Cloud is an all-in-one cloud contact-center solution that enables personalized customer experiences across phone, email, chat, text and social channels.

In 2002, Genesys parent Alcatel acquired Telera, a Campbell, California -based developer of voice portal and interactive voice response (IVR) systems, and merged the company into …

Genesys Cloud offers three telephony connection options - Genesys Cloud Voice, BYOC Premises, and BYOC Cloud - to provide convenience and flexibility. Administrators can …

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.