Starbucks is making more changes intended to speed up lines and avoid congestion. This time, it's mobile ordering options.
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase. This change aims to enhance the overall cafe experience and discourage ...
Starbucks CEO Brian Niccol said the company is putting a welcoming experience and safety first as it reverses its open-door ...
Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...
Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not pan out.
Last year, on a podcast, Schultz, who is no longer Starbucks’ CEO but is still a major shareholder, described the scene as “a ...
Starbucks is bringing back perks like free refills for in-house customers and a condiment bar. The company is also reversing its open-door policy, requiring customers to make a purchase to use the ...
Also see: Starbucks reverses its open-door policy The new personalized messages are a “simple, yet meaningful action that ...
Starbucks have been quietly making changes behind the scenes that will affect it's customers, including a historical name ...
A new lawsuit filed by Missouri's attorney general alleges that Starbucks is unlawfully relying on "race-and-sex-based hiring ...
Whether you want a pastel pink Chocolate-Covered Strawberry Frappuccino or a dark and moody Midnight Drink — there are plenty ...