For Gen Z, trust is fragile — and rarely earned twice. Inventory accuracy, once a behind-the-scenes metric, is now a brand ...

Sephora's Beauty Insider program demonstrates that a strong customer retention strategy can be a powerful engine for growth.

While many retailers have invested in data tools, few have tackled the deeper issue: how data is accessed and used across the ...

At Home, a popular home goods retailer with 260 stores across 40 U.S. states, has filed for bankruptcy, citing the backdrop of tariff increases and a slowdown in consumer spending.

Tariffs squeeze margins, disrupt supply chains, and —i f mishandled — erode customer trust. Yet there's a practical path ...

As you plan and refine your brand’s email marketing strategy, remember that personalization and connection a vital part of turning your subscribers into loyal advocates.

Walmart and Starbucks announced last week they were rolling out new AI assistants for customer and baristas, respectively.

Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) that are helping to ...

With its recent acquisition into the Church & Dwight family, Touchland sits alongside Hero Cosmetics and legacy power brands ...

Total Retail's Joe Keenan and Rony Vexelman the VP of Marketing at Optimove, a survey discussing the impact of Ai on the retail industry, and its rapid adoption.

Import cargo at the nation’s major container ports is expected to see a surge through this summer as retailers take advantage of a 90-day reduction in tariffs that were recently imposed on China, ...

Experiential Retail Media delivers incremental results. It drives short-term sales while acting as a catalyst for longstanding buyer relationships.