How long can Hertz wait to bill you for rental car damage? This customer says Hertz waited 7 months before hitting her with a ...

A JetBlue flight delay left this passenger stranded at JFK overnight, so why won't the airline reimburse her for the hotel ...

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long ...

If your child is under 24 months old, United Airlines will allow you to fly with the baby on your lap free of charge. But what happens if your offspring celebrates a birthday mid-trip? For one family, ...

Brak Moczygemba got the shock of her life after a recent one-night stay in a budget hotel. The manager of that Quality Inn accused her of pillow theft… remarkably pricey pillows for such an ...

During a flight across the country, Jetblue forced Samuel Cristol to share his seat. That’s correct. Cristol had a partial seatmate on his flight — a man who did not quite fit in his own space. And, ...

Brak Moczygemba got the shock of her life after a recent one-night stay in a budget hotel. The manager of that Quality Inn accused her of pillow theft… remarkably pricey pillows for such an ...

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...