We put Expedia to the test, using their booking services for a hotel stay. Read on for information on flights, car rentals and our review for all your 2023 travels.

(ChatGPT creator OpenAI CEO Sam Altman is on Expedia’s Board.) Prior to the ChatGPT craze, Expedia used AI to power customer service post-booking and price tracking.

Q: For eight months, I have been trying to get a refund from Expedia for my unused flight credits. I had canceled my flights back in 2020.

Expedia Expedia earlier this month said that it would be adding multiple AI tools for various parts of a trip, including inspiration, planning, booking, customer service, and more.

Expedia's business to business arm, which recently ended a partnership with Hopper, will handle customer service for Walmart+ Travel.

I had canceled my flights back in 2020. Expedia offered me a partial refund after I rebooked a new flight for December 2021 that used two-thirds of the original flight credit.

I contacted Expedia on your behalf. “Our agents are going to process the outstanding refund and let the customer know it’s been completed,” a representative told me.