Starbucks is working on a turnaround effort that includes better service, shorter wait times and more inviting stores. Customers and workers say they “can see and feel the differences these investments are making,

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters on Monday, as the coffee chain tries to keep a tight lid on costs as part of CEO Brian Niccol’s turnaround efforts.