We found AI has increased productivity on "low-skill" tasks such as taking meeting notes and customer service, or work done by junior workers. Here AI can help smooth the outputs of workers who may ...

Here is a recap of what happened in the search forums today, through the eyes of the Search Engine Roundtable and other search forums on the web.

Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this ...