Cyber Week is expected to drive $311-billion in global sales as consumers eagerly await holiday deals – with the use of AI and agents set to influence up to 19% of those orders – according to a new ...

Known Pty Limited, trading as Kudosity, a leader in the messaging technology industry, has become an early adopter of rich ...

Yet, the Salesforce study highlights the need to build confidence in the AI agent experience, which can be done by providing ...

South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

Citi analyst Tyler Radke raised the firm’s price target on Salesforce (CRM) to $368 from $290 and keeps a Neutral rating on the shares. The ...

Two years ago, OpenAI released ChatGPT to mass fanfare. Suddenly it seemed that a future straight out of science fiction was ...

News and Analyst Ratings. In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM) stands against the ...

He says the capabilities of AI chatbots are overhyped, but anticipates dramatic tech advances that will change the workplace ...

Despite the popularity of artificial intelligence-powered chatbots, one tech leader says the future of AI advancement is in ...

We recently published a list of 10 AI News Updates You Can’t Miss This Weekend. In this article, we are going to take a look ...

Cloud computing giant Salesforce (CRM) is set to report fiscal third-quarter results next month. Read for more.

Salesforce, the leading CRM provider globally, hosted the inaugural edition of its Agentforce World Tour in Delhi, providing an engaging glimpse into Agentforce, a component of the Salesforce platform ...