Yet, the Salesforce study highlights the need to build confidence in the AI agent experience, which can be done by providing ...

Known Pty Limited, trading as Kudosity, a leader in the messaging technology industry, has become an early adopter of rich ...

Citi analyst Tyler Radke raised the firm’s price target on Salesforce (CRM) to $368 from $290 and keeps a Neutral rating on the shares. The ...

South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.

We recently published a list of 15 AI News That Broke The Internet. In this article, we are going to take a look at where ...

At least 19 people in Minnesota have been sickened by E. coli O157:H7 tied to a national recall of more than 167,000 pounds of potentially tainted ground beef, federal health officials said.