Since 2007, No Jitter has been the preeminent source of insight for enterprise communications professionals. Our expert team provides unbiased analysis, news features and how-to guides covering ...

Dialpad announced today the acquisition of WebRTC-based video conferencing provider Highfive, closing the curtain on the video/meetings pure-play era. While Highfive was rumored to be in play for ...

Poly CEO Dave Shull shares his thoughts on the future of hybrid work during his thought leadership address at Enterprise Connect’s virtual event this week.

cloud_colorful_774.png The excellent article shared by UC experts Brent Kelly and Phil Edholm last week on No Jitter highlights the compelling case for communications suppliers to pursue monthly ...

Legacy PBX systems complicate digital transformation efforts, but replacing them isn’t always a choice. Fortunately, there are ways to adapt legacy systems to meet the demands of today’s business ...

Implementing an emergency response and safety platform can be a mammoth undertaking. Here’s a framework for how to do it.

This week we share announcements around SD-WAN solutions, a Microsoft Teams integration, meeting room technology, SMS and video APIs, and a virtual workplace platform.

Don’t set yourself up for conflict with your selected vendor over mismatched expectations of deliverables.

We’ve mapped the human genome, cured many diseases, and offer DNA testing through the mail. What if telco carriers could handle more than one order on an account at the same time? We have sent men to ...

Today, the threat of a cyberattack is an unfortunate reality for most businesses that obtain sensitive consumer data. The 2019 Cost of a Data Breach Report done by the Ponemon Institute states that ...

A director of people analytics explains how to reinvent employee engagement through the use of opinion surveys.

Ransomware attacks can spread through the organization irrespective of the attack vector. Critical files, data, and even infrastructure and applications can become inoperable. The growing usage of ...