Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. When you’re researching new software to help your business run ...

When Mike Gillespie arrived in January 2000 at SecureLogix Corp., a firewall and security management firm in San Antonio, he knew he had a big job ahead of him. In September 1999, the 90-employee ...

McLeod Software released a new Version 20.1 of its transportation management software (TMS) systems used by motor carriers and logistics providers. Central to the latest version is a new Customer ...

Whether you don't have time to wait on hold or just don't want to deal with surly customer-service reps, here's an excellent alternative. Rick Broida is the author of numerous books and thousands of ...

JetBlue Airways Corp.’s partnership with startup Gladly Inc. has shaved time from its customer-service calls, and the airline plans to introduce its software on flights so cabin crew can have a bird’s ...