"ITSM 8.1 represents a significant upgrade over the existing ticketing system and will enhance network security and customer experience," Hernandez said. "It is perhaps the biggest shift we've ...

A strong ticketing system is an indispensable tool for efficient crisis management in any business. By providing a platform for effective issue tracking, centralized communication, and valuable ...

Each ticketing system has its own notion of ticket states, but in my opinion, you should, at a minimum, have the following: Open: a task that needs to be completed, but hasn't been assigned to anyone.

Kokonas’ ticketing system will be yet another competitor stepping up to oust OpenTable as the default reservation and table management system.

ORLANDO, Fla. — SunRail's troubled ticketing system could be replaced with something different in the future following issues since the service launched in 2014. The Florida Department of ...