Two queueing theorists investigated why queues at restrooms are invariably longer for ladies than for men. Time and time again. What are the main causes for this disparity? And how can it be overcome?

You run into the grocery store to quickly pick up one ingredient. You grab what you need and head to the front of the store. After quickly sizing up the check-out lines, you choose the one that looks ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

Queueing theory rules everything around you. This newest version of our highly accessible, 30-page introduction to queueing theory demystifies the subject without requiring pages full of equations.

Queueing: Brits are experts at it, and airports are hotspots for it. It’s the inevitably boring but necessary slog of any journey. Check-in, bag drop, security checks, border control, boarding, ...

Now, a start-up here is hoping to cash in on the national past-time by providing a professional queueing service, which has taken off in cities abroad. Founded in May, iQueue offers queueing packages ...

A Wetherspoons pub that made customers queue in line for a pint has scrapped the rule after complaints. The chain trialled a single-file queueing system at its Surrey Docks pub in Rotherhithe, ...