NBC Washington

Zoom Adds Virtual Receptionists for When People Start Going Back to the Office

Zoom on Tuesday said it has come up with a way to let people visiting offices check in with a receptionist without physical contact. It involves starting a Zoom call, naturally. The development shows ...
No Jitter

Zoom Launches Multiple Product Updates

From the more generalized 24/7 virtual receptionist capabilities, ZVA for Healthcare will deliver AI agent templates, custom medical dictionaries, and electronic health record integrations to help ...

Zoom expands enterprise agentic AI platform with AI Companion 3.0 and workflow orchestration

Zoom Communications has expanded its enterprise agentic AI platform with new workflow orchestration capabilities across Zoom Workplace, Zoom Phone, and Zoom CX. The update enables organizations to ...
InvestorsHub on MSN

Zoom expands AI platform with new workflow automation features

Zoom Communications Inc. (NASDAQ:ZM) announced an expansion of its enterprise artificial intelligence platform, introducing new workflow orchestration capabilities designed to automate tasks across ...
Analytics Insight

Zoom Expands Enterprise Agentic AI Platform to Orchestrate Workflows across Collaboration and Customer Experience

New innovations include expanding AI Companion 3.0 more broadly across the Zoom platform and introducing custom AI agents to ...

Zoom introduces new AI features to automate meetings, calls, and business workflows

Zoom Communications has announced a range of new AI features designed to help organisations automate tasks and improve ...
Seeking Alpha

24/7 concierge: Zoom’s agentic AI and virtual agent now extends to Zoom Phone, helping businesses capture more calls and opportunities

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...
No Jitter

Virtual receptionist as managed service from AurionX

Virtual receptionists emerged last year as one of the clearest examples of generative AI in action, as well as how ROI can be achieved. Multiple vendors – RingCentral, Zoom, Webex, Talkdesk, ...