Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...
AI agents are having a moment. From customer service automation to complex workflow orchestration, these systems promise to revolutionize how enterprises operate. Yet despite the hype, actual ...
As agentic AI adoption accelerates, identity is emerging as the primary security challenge. Token Security explains why AI ...
Payments get smarter. Agentic AI allows bots to make purchases securely with tokenized payments. This helps shift trust and control dynamics in ecommerce. Search gets rewritten. Brands must optimize ...
DALLAS--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced it has achieved Microsoft Solutions Partner with Certified Software, the highest level of ...
Eve Security's combination of Agent-in-the-Loop and intent-based policy enforcement delivers the industry's deepest observability and security for Agentic activity AUSTIN, Texas, Sept. 16, 2025 ...
When I covered the Telemanagement Forum’s DTW24-Ignite conference last year, the story was about digital disruption. Because of its leadership with open application programming interface standards, ...
NASHVILLE — Musicians in the country music capital of the world are either one of two things: the cover band playing at Luke Bryan's bar on Broadway or Luke Bryan himself. Genesys clearly wants to be ...
The MarketWatch News Department was not involved in the creation of this content. Eve Security's combination of Agent-in-the-Loop and intent-based policy enforcement delivers the industry's deepest ...
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