While most people think the service industry offers only intangibles, a certain amount of tangible goods can be counted as inventory. You may think of inventory as just finished goods sold in stores.

Service-based businesses rely on more employee-customer interaction than other types of businesses. For this reason, it's critical that you attract and keep good employees, because customers often ...

ROCK ISLAND ARSENAL, Rock Island, Ill. -- From time to time I am asked by commanders, Non-Commissioned Officers, Soldiers, and others entitled to legal assistance, about DD Form 214 and the effects ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Jul 06, 2021, 02:02pm EDT Oct 01, 2021, 12:31pm EDT This ...