The 2026 J.D. Power U.S. Vehicle Dependability Study (VDS) is out. It ranks vehicles based on problems per 100 vehicles ...

Buick ranks second overall, first among mass market brands in the J.D. Power 2026 dependability study with a 160 PP100 score.

J.D. Power says its 2024 U.S. Tech Experience Index Study suggests buyers of new vehicles are “becoming overwhelmed with technology features that don’t solve a problem, don’t work, are difficult to ...

J.D. Power’s signature Initial Quality Study is evolving. For the first time ever, the analytics firm is incorporating data on dealership repair visits into the study’s customer surveys. This year’s ...

New vehicles almost always come packed with more tech and comfort features than their predecessors, but that might not always be the best thing for buyers. According to the JD Power 2023 U.S.

Hardly a month goes by when there isn't a JD Power & Associates survey on car reliability. Some of the results may not report what you think. Studies conflict each other to the extent that a top-five ...

Customer satisfaction scores are on the rise at banks, J.D. Power's latest study shows. Credit unions are, on average, showing higher customer satisfaction scores than at banks. But nearly one-third ...