Air Canada’s chatbot made headlines in 2023 for giving a customer incorrect refund information—and the airline was held liable. A Canadian court found Air Canada liable for negligent misrepresentation ...

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Parents called for guardrails on artificial intelligence (AI) chatbots Tuesday as they testified before the Senate about how the technology drove their children to self-harm and suicide. Their pleas ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

Add Yahoo as a preferred source to see more of our stories on Google. Meta is updating the way it trains its chatbots so they can no longer engage in conversations about self-harm, suicide, disordered ...

RESPONSIBLE, ADDING IT WAS A FAILURE OF THE SYSTEM AS A WHOLE. RIGHT NOW, WELL, BILL REGULATING ONLINE CHAT BOTS IS WAITING FOR FURTHER DISCUSSION IN THE IOWA HOUSE. THE BILL CLEARED A HOUSE ...

A groundbreaking investigation has revealed that large language models (LLMs) – including those from Google, OpenAI and Anthropic – can be easily manipulated into providing detailed and dangerous self ...

States are passing laws to prevent artificially intelligent chatbots, such as ChatGPT, from being able to offer mental health advice to young users, following a trend of people harming themselves ...

Juliana Peralta of Thornton was a vibrant, happy kid, said her mom, Cynthia Montoya. Then, in the final months of 2023, Cynthia began to notice a change in her 13-year-old daughter. Peralta had become ...

Well, it finally happened: Someone looked at ChatGPT, Gemini, Grok, and Claude and said, “You know what? I think you all need some therapy and could use some help.” Now I’m not talking about training ...