Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted ...

Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Salesforce: Take A Good Look At Agentforce Before You Invest

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ecstatic about the product's possibilities. Ditto for its just-announced ...
CIO

Salesforce is tightening control of its data ecosystem and CIOs may have to pay the price

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans. CIOs may see price increases for ...