Online fulfillment provider ShipBob is the latest company to integrate a returns management solution, choosing as its partner Returnly—a tech firm that helps e-commerce companies accelerate returns ...

Over the past two years, online shopping has increased at an unprecedented rate. As consumers have become accustomed to making online purchases at least once a week, these (often impromptu) purchases ...

Editor’s note: This article first appeared on the University of Tennessee, Knoxville’s Global Supply Chain Institute’s blog. It is being reprinted with permission. You can read the original post here.

In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis ...

Forbes contributors publish independent expert analyses and insights. I cover logistics and supply chain management. One of the most expensive parts of e-commerce has taken on a whole new meaning over ...

Returns in 2024 are expected to be about 17% of all goods sold, totaling $890 billion, according to a new report by the National Retail Federation and return management company Happy Returns. That's ...

Opinions expressed by Entrepreneur contributors are their own. Customers pay far more attention to a retailer’s attitude toward product returns than many retailers realize — making poor returns ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Returns are shaping the future of retail — and while they’re an integral part of the consumer experience, they’re also becoming a growing pain for retailers. Retailers that offer hassle-free returns ...

In today’s world of direct-to-consumer (DTC) delivery, it’s no longer enough to design an efficient warehouse layout or anticipate staffing levels to meet demand. Warehouses today must consistently ...