A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Two employees at the D.C. restaurant Busboys and Poets train on a QR code menu system near the start of the pandemic in May 2020. (Amanda Voisard for The Washington Post) I’m not exactly what you ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

Of all the pandemic-inspired business adoptions, perhaps none is as reviled as the QR-code menus. And yet, it persists. Early in the pandemic, restaurants ditched physical menus and instead revived a ...

As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical menus ...

I get it, printing prices are high, and as a business owner, you need to trim those costs wherever you can. Printing restaurant menus can vary widely in cost depending on style, finish, and order size ...

At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...

Pandemic pressures continue to rise as the new Omicron variant spreads and restaurants must find a way to survive—once again. 55% of diners choose contactless payment as one of the top three factors ...

Restaurants have replaced physical menus with QR codes, a change that many in the industry believe is likely permanent. QR code downloads have soared 750% over the last 18 months, according to Bitly.

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...