At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

I’ve recently been talking to Danila Kukarsky of Techinline Ltd., the developer of the FixMe.IT remote support service, about changes in the market for remote support technologies. Delivering end user ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

If you’re a small business looking for computer technical support, your first thought is probably to find a company that offers on-site service. Think twice, though. If a technician has to come out, ...

Citrix Systems has acquired New Zealand-based company Beetil, in an effort to expand the capabilities of its remote support offering GoToAssist, the company said on Monday. As a result of the ...

CHARLOTTE, N.C., Oct. 24, 2022 (GLOBE NEWSWIRE) -- Snap One Holdings Corp. (Nasdaq: SNPO) (“Snap One,” the “Company,” “we,” or “our”), a provider of ...

The new GoToAssist Express service will target both smaller companies and IT consultants who provide support for SMBs. As with the larger GoToAssist Corporate offering, the Express service will allow ...

LG Uplus, the nation’s third-largest telecom company, said Monday that it will roll out an enterprise system service that enables remote customer support through its computer network. The company said ...

Tetra Pak’s improved Remote Support service aims to minimise disruption more than ever thanks to industry-leading innovations and features, giving customers predictability and peace of mind. For food ...