There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

One of the worst feelings in the world as an employee is receiving instruction from management that doesn't seem to follow any type of rhyme or reason. Even worse, perhaps, is feeling like all the ...

Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. In 2023, Gary Hamel spoke for many managers and business ...

The strategic administration of production processes and personnel to maximize output, minimize errors and continually enhance product quality come under the general banner of "operations management." ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Business Process Management fits neatly with digital transformation strategies for businesses due to its technology-driven approach. Business Process Management fits neatly with digital transformation ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...