Competition is stiff, success is rare and, with the cost for everything skyrocketing, the stakes are higher than ever. So ...

Dennis DuFour is President of TDEC, a business process service provider. He leads the company’s growth in the commercial and public sectors. There’s an old adage about leadership that says you’re ...

High-profile failures in outsourcnig have left many state and local governments gun-shy about handing over business processes to the private sector. And who can blame them? Failure often translates to ...

Chart of the Day: India’s hard to ignore cost advantage in global pharma outsourcing Cost competitiveness and diversification of global supply chains are helping India emerge as a major country in ...