A company's structure determines how different departments and employees interact with one another. That, in turn, determines how well the company operates. As your company grows, you may find that ...

Earlier this year I was in an Uber headed from Manhattan to Bushwick, Brooklyn. The driver heard me talking about my latest book, World Class: A Story of Adversity, Transformation, and Success at NYU ...

In a traditional company, the power flows from top to bottom; rank-and-file workers are viewed like cogs in the organization and must implement decisions for which they had no input. But a cultural ...

Every organization, no matter its size, has an abundance of moving pieces. Ensuring that all those pieces move in perfect synchrony starts by devising an organizational structure that represents the ...

A version of this article appeared in the May–June 2022 issue of Harvard Business Review. David S. Lee is a principal lecturer at the University of Hong Kong Business School, where he teaches, ...