Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.
As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...
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The Once and Future History of Knowledge Work
Artificial intelligence is changing the value of knowledge work—something that Katie Parrott, as a knowledge worker herself, ...
Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. 66 million years ago an asteroid collided with the ...
Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...
As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...
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