RFG believes many companies engaging in knowledge management (KM) initiatives are missing a critical step during the KM planning phase the knowledge assessment or audit. Cross-industry studies show ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

On April 3-4, Margot Brown, World Bank’s Director of the Global Operations Knowledge Management Unit (GOKMU), and Maria Gonzalez Asis, Manager Strategy and Operations GOKMU and Head of the Global ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

As today’s marketplace becomes increasingly complex and competitive, businesses are continually seeking strategies to maintain a competitive edge. One such strategy is the adoption of knowledge ...

A low-profile organization looks far ahead into an esoteric world. The key to understanding and processing information may lie not in new technologies or advanced system architectures, but instead in ...