Communicating with a manipulator is challenging at best; most highly skilled manipulators see communication as simply a means to an end, to achieve what they want from someone else. Communication ...

Recently, I have been hard at work, creating some really complex PowerShell scripts related to a few projects that I have been working on. One of the big lessons that I have learned through all of ...

If you’ve kicked around with a Mac for more than a few years and you read Macworld, you almost certainly have an AppleScript or seven that you rely on for certain custom features. I wrote a very ...

In the 21st century, consumers have learned how to pick up on the “canned,” pre-written language businesses use in sales scripts to make their communications with customers come across as more ...

21 IVR Scripts You Can Steal (And How to Use Them) Your email has been sent Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...

Learn how to leverage configuration files to customize PowerShell scripts, including language, formatting and display settings, in this conclusion to a three-part series. In the previous article in ...