My company focuses on one product: a hosted IP phone system. Here are 10 reasons clients give as to why hosted VoIP is better than an IP PBX. My company focuses on one product: a hosted IP phone ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

When a business considers switching from a legacy phone system to a cloud-native communications platform, it does so on the basis of what it can do for the bottom line -- and for good reason. Cost has ...

Every company, no matter the size, needs a robust communications platform. The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a ...

VoIP stands for Voice over Internet Protocol. It’s a technology that lets you make phone calls using your internet connection instead of a traditional landline. VoIP systems are a great solution for ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

Hosted IP = Sometimes referred to as IP Centrex. Business class phone service delivered by a service provider that hosts the necessary PBX hardware and software at their (collocation premises), so you ...

When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up. Any modern business using a Voice over Internet Protocol ...