Here are three of the top things you can do to prevent service calls or damage to the delicate surfaces of your home.

The TV remote didn’t seem to work, and the web pages on our laptops froze. We checked our phone line: Dead. One Saturday evening in March, as my husband and I were settling in to watch “Goodfellas” ...

Consumer Reports has no financial relationship with advertisers on this site. The TV remote didn’t seem to work, and the web pages on our laptops froze. We checked our phone line: Dead. One Saturday ...