Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new capabilities intended to support organizations seeking to manage customer ...

What if managing complex conversations could be as simple as sketching on a whiteboard? With the introduction of Agent Workflows, ElevenLabs is transforming how businesses design and optimize ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

On Thursday, OpenAI announced that ChatGPT users can now branch conversations into multiple parallel threads, serving as a useful reminder that AI chatbots aren’t people with fixed viewpoints but ...