To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka prospective clients)? Often, and ...

In the busy world of financial advisors, where juggling clients, meetings and administrative tasks is the norm, there’s one activity that outweighs them all: scheduling. It’s the heartbeat of an ...

In today's legal services market, it is more important than ever to take proactive steps to keep the clients you already have. Ten years ago, research on U.S. law firms carried out by Earl Sasser of ...