One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...
DUBLIN--(BUSINESS WIRE)-- Research and Markets (http://www.researchandmarkets.com/research/ks9cd2/knowledge) has announced the addition of the "Knowledge Management ...
Managers are bombarded with an almost constant stream of data every day. According to David Derbyshire, “Scientists have worked out exactly how much data is sent to a typical person in the course of a ...
FORT LEAVENWORTH, Kan. -- Soldiers from the Mission Command Training Program Operations Group A participated in a senior leader executive seminar on the Army’s knowledge management (KM) program at ...
Public sector organizations in emerging economies could improve their performance and resilience by taking a more systematic ...
Explore P.F. Drucker's management theory: decentralized leadership, management by objectives, knowledge worker and more foundational concepts.
Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...
Debate and discussion around data management, analytics, BI and information governance. This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a ...
In late October, the U.S. Army Combined Arms Center (CAC) hosted the 6th Annual Army Operational Knowledge Management (AOKM) Conference featuring nearly 400 KM professionals and experts from the ...
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