American manufacturing faces mounting challenges. In the wake of the pandemic and with new waves of disruption from tariffs, supply chains are more fragile than ever, and workforce shortages continue ...

For managers, supporting underperforming employees requires skilled coaching that inspires growth, ownership and accountability. With the right approach, people managers can uncover the root causes of ...

Building a successful career plan is a complex yet important process hinged on accountability, motivation and organization by the professional to reach their career goals. However, much of the ...

Empower employees by proactively tracking engagement, productivity and well-being trends. Flexible policies and outcome-focused leadership reduce burnout risks significantly. Employee burnout is one ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...

In October 2020, Blue Cross Blue Shield Association, one of the nation's top health insurance providers, named Kim Keck as the company's new president and CEO. As the company's first female CEO, Keck ...

Employees prioritize better insurance coverage, but the majority don't understand what they're even signing up for. Processing Content Approximately half of insured Americans have difficulty ...

Say hello to real-time answers, anytime from anywhere: Popular UKG People Assist and UKG Document Manager solutions reimagined with AI to further modernize operations “Finding answers and documents at ...

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...