New help desk software combines automation, a built-in knowledge base, and AI-driven ticket management to streamline email-based customer service. SyncriTix is redefining customer support by combining ...

Operational resilience has become a top priority for many organizations, particularly for banks and financial services. It's ...

Bookboost, a CRM platform located in Sweden, has launched an AI-powered email ticketing system for hoteliers. The new tool, Unified Inbox, is fueled by “holistic and extensive guest data -- over 300 ...

These may include using a database management system, an email ticketing system, video software, or a third party to expand access and resources for international students. Kate Kirk is associate ...