Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Microsoft is readying more new Dynamics 365 applications which officials are touting as AI and mixed-reality-infused. At the "Microsoft Business Forward" conference in Paris on February 21, company ...

In recent weeks, Microsoft has initiated quite a few collaborations to advance the usage of its Azure services, while simultaneously pushing its Dynamics 365 suite of services. These include a ...

Microsoft yesterday announced a trio of AI applications that will be available in public preview as the next release of Dynamics 365 starts rolling out in October. These productized AI capabilities ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...