The International Organization for Standards publishes quality assurance guidelines that include procedures for mandatory document control. Controlling documents per ISO means tracking documents to ...

Some businesses choose to become certified by the International Organization for Standardization. The organization sets standards for common global business practices and strives to improve quality ...

ISO 9000 is a set of international standards of quality management that have become increasingly popular for large and small companies alike. Adherence is accomplished through an application process ...

Are your company’s instructional documents easy to interpret and effective in explaining to your employees how things are to be done? Are you struggling with the concept of document control? This ...

This course covers the characteristics of effective instructional documents and the process of document control. It provides tools to create instructional documents that direct employees in the ...