Officials say artificial intelligence is improving dispatcher training while still keeping human judgment at the center of ...

Beginning Tuesday, Feb. 10, the Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch ...

Within five years, all 215 emergency dispatch centers across Ohio will upgrade to Next Generation 911, including 15 more counties this year. This is good news for anyone using a cell phone to call for ...

Denver 911 plans to replace its aging dispatch system with a new $24 million computer-aided dispatch system from Motorola to ...

INSOFTDEV, a mobility technology provider specializing in taxi and private hire dispatch systems is now integrated with CMAC Partner API. From a technical perspective, this integration is about ...

Modesto and Stanislaus County formed the Stanislaus Regional 911 center in 1999 through a joint powers agreement. Other cities contract with the center. It provides emergency dispatch services for ...

The city of Aurora is considering buying new dispatch and records management software for its public safety departments for just over $4 million. Through the proposed five-year contract with Mark43, ...

The aging system that logs and tracks Baltimore’s public safety calls experienced about a dozen “failures” throughout 2024 and 2025, according to City Council President Zeke Cohen. Cohen called that ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...