A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

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Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

Up until COVID-19, the QR code, that square offspring of the Universal Product Code, was a mostly marginal technology as far as the consumer marketplace was concerned. During the pandemic, however, ...

Two employees at the D.C. restaurant Busboys and Poets train on a QR code menu system near the start of the pandemic in May 2020. (Amanda Voisard for The Washington Post) I’m not exactly what you ...

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

I get it, printing prices are high, and as a business owner, you need to trim those costs wherever you can. Printing restaurant menus can vary widely in cost depending on style, finish, and order size ...

Order For Me execs Greg Daniels and Michael Jordan deliver QR code menus. Diners might soon find QR codes popping up on tables as local restaurants reopen under new health and safety guidelines ...

The coronavirus pandemic inspired widespread technology changes across the restaurant industry, many of which improved efficiency, the customer experience, or both, but it remains to be seen which of ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I keep ...

QR codes were meant to make life smoother. No waiting for a printed menu at a restaurant, no flipping pages, no calling out to staff for the bill. Just scan, tap, and you’re done. But that tiny square ...