Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that ...

The FTC has reported a rise in “dark patterns” – deceptive online practices that trick consumers into purchases and other agreements. Here’s what it looks like, and who does it. Every day, millions of ...

Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

23 companies, including Zepto, Eternal's Zomato and Blinkit, Rapido, Paytm, have agreed to comply with guidelines and integrate them into their internal governance and mechanisms From food delivery ...

CCPA has issued an advisory to all ecommerce firms to take necessary steps to ensure that their platforms do not engage in deceptive and unfair trade practice All ecommerce platforms have been advised ...

“When it comes to the digital sphere, we want to make it fair. It’s shocking that on average 60% of websites did not comply with basic consumer rules between 2007 and 2019…. This is why we want to ...

Do you ever find yourself wasting time trying to close a pushy pop-up? Or discover that you’re subscribed to something you don’t remember signing up for? These things happen to all of us when website ...

The U.S. Federal Trade Commission (FTC), along with two other international consumer protection networks, announced on Thursday the results of a study into the use of “dark patterns” — or manipulative ...

If you’ve ever found yourself struggling to cancel an online subscription, or to deactivate an account on a website, you may have fallen prey to ‘dark patterns’. The Advertising Standards Authority ...

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...