Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...

Launched in October, Google Workspace is an enterprise suite for applications including Gmail, Meet, Drive, and Sheets, software that can be useful for businesses currently adopting work from home or ...

AI-driven platform reshapes customer service with smarter, faster tools Vonage Fusion bridges agents and experts for collaboration Unified communication channels empower agents across voice, video, ...

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...

Google Cloud unveils three huge AI and generative AI launches, including a new security toolkit, an AI customer engagement suite and the integration of Google Gemini AI into Workspace. Google Cloud ...