How Agentic AI Is Enabling The Next Frontier Of Innovation For Banks
Agentic AI represents a breakthrough paradigm that can enable several tasks to be done autonomously, coordinate across ...
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AI in CRM: 5 Ways AI is Transforming Customer Experience
In today’s digital world, delivering a robust customer experience has become integral to any business, with ...
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Using AI in customer service to improve every stage of the support journey
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
Why Agent Orchestration Is The New Enterprise Integration Backbone For The AI Era
To seamlessly integrate agentic workflows within an organization, CXOs should consider the same approach as implementing a ...
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Reltio Announces Integration With ZoomInfo to Enrich Customer Data, Boost Sales and Marketing Effectiveness
Reltio Enrichment with ZoomInfo combines Reltio Data Cloud™ with ZoomInfo’s extensive B2B database, providing sales and marketing teams with real-time data and insights about customers to ...
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Revolutionizing Customer Contact: Sobot's All-in-One Solution Shines at GITEX 2024
At GITEX Global 2024, Sobot highlighted its comprehensive customer contact solution designed to enhance customer experience (CX). The platform integrates various communication channels into a single ...
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Cotribute Expands Participation in Jack Henryâ„¢ Vendor Integration Program to Help Drive Deposit and Customer Growth for Banks
With SilverLake, our bank clients can better manage their customer’s services, helping drive deposits and new account openings at community banks across the U.S. Additionally, our integration ...
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RobotLAB Launches Robotics Integration Services in Las Vegas
Jacob Fisher (Center) and Jim Winans (Right) (Photo: Business Wire) “We are proud to partner with this powerful lineup of ...
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Firmable announces new integration with Salesforce, enhancing the power of Australian B2B data.
Firmable, Australia's leading B2B database platform, has launched a new customer relationship management (CRM) integration with Salesforce. expanding its CRM ecosystem to streamline workflows and ...