Since 2018, Amira Boland has worked at the Office of Management and Budget as their first-ever federal customer experience lead. She led the implementation of a 2021 CX-focused executive order that ...

Exit interviews are an effective tool for companies looking to make their workplaces better. When done correctly, they can help businesses collect valuable insights and recognize areas of improvement ...

Conducting an exit interview is a crucial process for any organization. It provides valuable insights into employee satisfaction, organizational culture, and areas for improvement. For ambitious and ...

Amira Boland was the first to take on the role of customer experience lead at the White House, and she sees great potential even beyond her departure. Since 2018, Amira Boland has worked at the Office ...

Increasingly, the real exit interviews are happening on social media. How to decide what to share in an exit interview Depending on your experience, the conversation might be uncomfortable, or could ...