The old reach out and touch someone slogan from the phone company means, in the technical support business, to reach out and touch someone’s computer. Doing so in person takes expertise and patience.

The backup appliance is an option gaining in popularity as a means of data protection, especially for SMBs and for branch office use. A backup appliance comprises a backup application preloaded onto a ...

This file type includes high-resolution graphics and schematics when applicable. 1. The system configuration shows how the functions connect to enable remote system control via the Internet, based on ...

Over the past few decades, computing has trended towards the personal. We’ve gone from the age of desktops to the age of laptops to the age of the smartphone. And even though that newfound mobility ...

NetApp has launched a range of backup appliances with the cloud as their target. The AltaVault range are physical, virtual and cloud appliances, and result from NetApp’s acquisition of Riverbed’s ...