“Almost every problem confronting our society is a result of the fact that our public-policy makers are doing the wrong things and are trying to do them righter.” The notion of resilience has been ...

This study examines the correlation between a Culture of Patient Safety as measured by hospital staff surveys and actual patient harm attributed to hospital performance. It is generally accepted by ...

In today's fast-paced business world, small changes can lead to significant outcomes. As in nature, where simple interactions create complex systems, businesses operate within intricate networks. This ...

What are “complex systems” in this context? These are noncomputer systems, such as a company’s supply chain. A system is “complex” when it has so many variables and interacting forces that it can’t be ...

We’ve all been there: wading our way through yet another crummy workday, in a job that we are merely tolerating, in an organization that just seems to be lagging and slowly dying on the vine. Despite ...