The partner version of Cisco’s popular customer experience (CX) cloud portal, PX Cloud, can help partners refine their own CX practices. The portal is now available to Cisco partners around the world.

The EMEA version of Cisco Live kicked off this week in Barcelona, Spain. Over the past year, Cisco has been evangelizing the vision of cognitive collaboration with most of the examples coming from how ...

I attended Cisco Systems’ Live European regional event in Barcelona last week, which happened to coincide with the Chinese New Year celebration. From my standpoint, Cisco successfully celebrated ...

This is my second action-packed event in two weeks. Last week, I attended ISE Barcelona and this week is Cisco Live EMEA in Amsterdam. Two big weeks for Cisco, and I can tell you the company is not ...

Cisco’s CX group offers a suite of services to help enterprises optimize their network infrastructure, security, collaboration, cloud, and data center investments. Cisco continues to invest in its ...

Japan-based Rakuten Mobile introduced its mobile virtual network operator (MVNO) service back in 2014. The carrier has since built a fully virtualized, 5G-ready, cloud-native mobile network through a ...

Cisco’s new platform will give channel partners more visibility and tools to track customer success, a process that has been a heavy lift for some solution providers, Cisco partners tells CRN. Cisco ...

Cisco has rolled out an AI agent-based system that promises to meld a host of enterprise infrastructure data from best practices, security advisories, configuration details, and more to give customers ...

Dubai, United Arab Emirates – Cisco has shared its predictions for a fundamental transformation in customer service. Advancements in artificial intelligence, hyper-personalization, rich communication ...

Cisco will acquire CloudCherry as part of its plans to form a new approach to work and productivity. On Monday (26 August), US telecoms and networking hardware manufacturer Cisco announced its ...

A top Cisco executive, Ruba Borno, the company's SVP and general manager of CX centers and managed services, is departing the company for a new role, Insider has learned. Borno spent six years years ...